Microsoft Dynamics 365

Reimagine your business with the next generation of smart, business applications.

Transform business process automation and people productivity with Microsoft Dynamics 365 and the Microsoft Cloud. Integrated business and productivity applications blend all your data to proactively guide employees to optimal outcomes, driving your digital transformation.

Quick to implement, easy to use, with the power to support your growth ambition, Microsoft Dynamics 365 provides a seamless experience across applications and devices. Start with what you need and easily adapt as your needs change, Microsoft Dynamics 365 help you move away from the complexities and information silos traditional ERP and CRM systems, so that you can focus on the things you enjoy about running your business and connecting with your customers.

 

Gaining control

Whether you’re bulking up reserves to manage future innovations or trying to build them up, finance departments must be obsessed with looking after every penny – close books faster, deliver robust reporting, increase profitability with business intelligence, and ensure global compliance. Bring agility and efficiency from your manufacturing to our planning, scheduling, operations and cost management.

 

Anytime, anyhow

No matter how you access and use your Microsoft Dynamics 365, anywhere, anytime, across many devices, you will receive the same seamless experience and enterprise grade security to protect your business and customers. Microsoft business solutions are designed to get you up and running quickly and help you grow efficiently as your needs change. Businesses are seeing the benefits of helping employees work smarter together, automating cumbersome manual tasks and using customer data as a factor in deciding what to offer. Cloud and mobile solutions are becoming a means of transforming processes and enabling work flows.

 

Share data and collaborate

Imagine the time and cost savings if your IT department could use real-time operational data to help your people make better decisions and serve customers more effectively. By connecting customer relationship management and back office processes, operations can anticipate increased demand based on sales forecasts. Your finance team can monitor sales and expenses in real time for a realistic view of cash flow, and customer-facing teams are armed with a complete view of customers.

 

Spot trends, anticipate demand

When key parts of your business are connected, your people can do more and your business will grow. Microsoft Dynamics 365 can help connect the pieces of your business and reveal insights about customers, operational processes and your path for growth.

 

Automate and easily adapt processes

Simplify your finances, streamline your supply chain, manage your sales teams, and make confident decisions that expand your business, not your budget. Be productive from the start with a familiar and role-based user experience.

 

Manage business, not servers

Running your business applications in the cloud means reduced upfront software costs and no costly on-site servers to manage, plus you can add or remove users as your team changes. Rather than dedicating operational headcount to manual tasks, grow capabilities by automating business processes and repurpose your team to focus on more strategic projects.

 

360-degree customer view

You’ve been compiling years of data on your customers, without realising it. When you can see and analyse all your customer data in one view, you can spot winning sales tactics and fix the broken processes.

 

Stay focused on success

Focus on the most promising leads with data-rich, interactive dashboards that help track your most active customers and uncover new sales and service opportunities. Guide your team with role-specific workflows and familiar processes built around sales best practices, using data and insights to customise and enhance the customer experience.

 

Bring your office with you

No matter what devices your team uses or where they need to work, they can stay connected to key business data like customer details, product information, and order status to deliver better customer service. This comes with a consistent single sign-on across calendar, email, files, collaboration tools, and business processes.

 

Respond at the speed of business

With virtually anywhere, anytime access and the ability to track presence and instantly message team members, you can connect, share, and collaborate in real time and get answers right when you need them.

 

Our people are loving the increased functionality; they can do more, more easily.

CIO, Kennametal

It’s giving us stronger customer engagement through better, more personalised communication

Digital Content Manager, Bremont