Microsoft Dynamics 365 for Customer Service [Enterprise]

Improve customer service through a single, unified experience that delivers end-to-end service across every channel — earning customer loyalty and empowering teams.

Microsoft Dynamics 365 for Customer Service is a smart extendable app, within the Dynamics 365 Suite, which helps businesses further extend the capabilities of Microsoft Dynamics Business Central or Dynamics 365 for Sales and adapt as their organisation grows.

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We chose Dynamics 365 because we are positioning our business for growth and we knew that the Azure cloud has the power to scale and grow with us.

Director of IT, Hickory Farms

Moving to the cloud is a major step for us to stay competitive, to further concentrate on focusing on the customer and increase the quality of our products.

CEO, UmbraGroup